WARNING: This form is for law enforcement officials only! Users wishing to have a post removed should email [email protected].

These guidelines are for U.S. law enforcement officials seeking information about Fizz user accounts. A Mutual Legal Assistance Treaty request or letter rogatory may be required from international law enforcement. When Fizz receives a request for user account information from a government agency investigating criminal activity, the Fizz team reviews each request to be sure that it satisfies all legal requirements. Fizz is committed to cooperating with law enforcement while respecting each individual’s right to privacy. The procedures and guidelines below are provided for convenience only and do not supplant Fizz’s terms of use, privacy policy, and the law governing Fizz, its users, and law enforcement rights and obligations. This information may change at any time.

What is Fizz?

Fizz is a private and authenticated community platform for colleges. Students verify a .edu email address associated with their school to join, and once inside they can interact with other verified students with text posts, images, polls, and direct messages.

What Account Information Does Fizz Have?

Fizz’s records generally include the following information whenever a user interacts with the Fizz app:

• The date and time of the interaction with the app, beginning with the time the user verifies their phone number;
• The user-agent string associated with the device used to access the app
• The user’s phone number provided when it first launches the app
• The user’s school email address provided when they verify their school email

In some instances, a Fizz account may not be directly associated with a phone number or email address.

Data Retention and Preservation Requests

Fizz retains different types of information for different time periods. Due to the real-time nature of Fizz, some information may be stored for only a very brief period of time.

Subject to applicable law, Fizz will not retain data for law enforcement unless it receives a valid preservation request. Preservation requests must be submitted by emailing us at [email protected] and signed by the requesting official. Please include screenshots of the messages that you wish to be preserved, if available.

Legal Process Requirements

Fizz discloses user account information only in accordance with applicable law, including the Stored Communications Act (the “SCA”), 18 U.S.C. § 2701, et seq. In accordance with our Privacy Policy and Terms of Use, Fizz will only release non-public information about its users to law enforcement officials in response to appropriate legal process, such as a valid subpoena, court order, or search warrant – or in response to a valid emergency request, as described below.